Frequently Asked Questions
319 Voortrekker Road, Parow, Cape Town.
Yes you can, we’ll keep you updated on the process of your order as we contact our suppliers for more stock.
Cash on delivery.
We are Located in Cape Town therefore only residents from Cape Town are allowed to pay COD. Cities out of Cape Town such as Johannesburg can only pay via Payfast or Banking
It will take 2 to 3 working days upon payment verification.
> Orders going to areas out of Cape Town are will be charged R75.
> Free courier is applicable for orders over R500 within Main cities.
> Cash on Delivery only for Cape Town residents will be R60.
> Orders going to Main cities will be charged at R75
> Orders placed and paid on the website for Cape Town residents will be R50.
PayFast enables South African businesses of all sizes to accept payments online. They enable easy, secure and instant transfer of money from online buyers to sellers. You have to register with them to be able to use their services, It’s a quick and no fee process.
You can give us a call on 021 911 5259 or email us at sales@PayCheap.co.za
We operate Monday to Saturday.
We open at 8:30am till 17:30pm Monday to Friday then we open at 8:30am till 14:00 on Saturdays.
> You can place an order on our business whatsapp number; 063 039 3343.
> Call us on our landline number 021 911 5259.
> Place an order from our website; www.PayCheap.co.za
> Send us an email at sales@PayCheap.co.za
You can have a look at our Google reviews from customers who have purchased from us; Link
To register as a user, click MY ACCOUNT at the bottom of this page and then CREATE AN ACCOUNT. We’ll need your full name, email address and a password that you will create.
We have a 7 day guarantee and a 3 months warranty, meaning if the product becomes faulty within 7 days on purchase then we refund you on the product cost but if the product is faulty within a period of 8 days to 3 months then we can only replace the faulty product.
> Cash on delivery
> Credit and Debit Card
If your request for a refund is within the guarantee terms and conditions, we will process your request instantly. Bank deposit refund may take 2-3 business days for the funds to reflect in your account. With Credit card refunds, it depends on your bank’s payment processing times and payments; it could take 5-7 business days to reflect in your account.
We don't buy in any items. We only sell.
We provide all the available product information that we have from our suppliers on every product page. You’ll find all the important details under 'Details' on each product page.
Yes you can. We allow exchanges of non-faulty items within 7 days of purchase. You can't do the exchange after 7 days.